The department provides key information and advice to industry, community and government in a way that is consistent, transparent and timely. This service includes provision of accessible data and information, targeted stakeholder engagement and inclusive, relevant and responsive customer service.
The efficiency measure demonstrates financial stewardship with an indication of the costs with producing the department’s information and products.
This measure is calculated as the total cost of key departmental information and product services divided by the total number of weighted key information and product services. Weighted key information and product services include those released or published for use by industry, community or government agencies.
In 2017–18, 38,849 weighted information and product services were delivered. This result is higher than both the 2016–17 actual (32,284) and the target (37,265). The average weighted cost of information and product services was two per cent lower than the target and 19 per cent lower than 2016–17. This was due to an increased volume of information and product delivered in the current financial year.
Table 42: Key efficiency indicator S5.1: Average weighted cost of information and product services