Service 2

EnergySafety

Key efficiency indicator S2.1: Average cost of regulatory services.

What we measure

EnergySafety is responsible for the technical and safety regulation of all the electrical and most of the gas industry in Western Australia.

Regulatory services for EnergySafety include investigations and compliance inspections. Investigations are a systematic enquiry to determine compliance or a breach and may result in a decision ranging from taking no further action to the pursuit of legal action. Compliance inspections are inspections that are not undertaken in relation to any ongoing investigation and may result in a decision ranging from taking no further action to the pursuit of legal action. Inspections and investigations ensure compliance with legislative requirements to provide a safe environment for workers and the public.

How we measure

Inspections and investigation data is collected monthly and totalled to determine the end of year figure. The total cost of service is divided by the number of inspections and investigations to determine the unit cost.

Our Performance

The department conducted 4,503 inspections or investigations during 2017–18, which was slightly below target (4,900) and substantially lower than last year’s figure of 6,054. The decrease in the number of compliance inspections can be attributed to reduced availability of resources to conduct electricity compliance inspections and investigations. There was also a decrease in gas compliance inspections which was due to inspection resources being reallocated (from compliance inspections) to attend to an increased number of enquiries and breach investigations.

This has led to the average cost of regulatory services in 2017–18 of $2,763 being 34 per cent higher than the 2016–17 result of $2,059 and four per cent higher than the target of $2,663.

Table 33: Key efficiency indicator S2.1: Average cost of regulatory services

2017–18 Target Actual Target +- Status
Overall results $2,663 $2,763 +4%
Comparison with previous year

Results in detail

  • In 2017–18, compliance inspections decreased from 4,692 in 2016–17 to 3,182.
  • In 2017–18, investigations were also slightly lower (1,321) than in 2016–17 (1,362).