Outcome 4

Buildings and plumbing installations that are safe, sustainable and respond to community needs.

Key effectiveness indicator O4.1: The extent to which building service providers comply with regulatory requirements

What we measure

This measure demonstrates the department’s effectiveness in achieving buildings and plumbing installations that are safe, sustainable and respond to community needs.

The Building Commission is responsible for auditing regulated occupations including registered building contractors, licensed plumbing contractors, registered painters, registered building surveyors and non-registered building service providers i.e owner-builders. This measure reflects the impact of the regulatory activity undertaken to improve safety standards for building and plumbing.

How we measure

This measure is calculated as a percentage of total elements found to be compliant out of the total number of elements inspected.

Our Performance

In 2017–18, a total of 78 per cent of registered building service providers were found to be compliant with regulatory requirements, which is one per cent higher than the 2016–17 result of 77 per cent and seven per cent lower than the target. The target of 85 per cent was set as an aspirational target to achieve a higher level of compliance within the building service provider industries.

Table 23: Key effectiveness indicator O4.1: The extent to which building service providers comply with regulatory requirements

2017–18 Target Actual Target +- Status
Overall results 85% 78% -7%
Comparison with previous year

Results in detail

  • During 2017–18, a total of 14,061 elements were inspected, of which 11,005 were compliant.
  • For registered building contractors, 4,766 elements were inspected in 2018–18.
  • For registered building surveyors, 3,928 elements were inspected in 2018–18.
  • For licensed plumbing contractors 5,019 elements were inspected in 2018–18.
  • For registered painting contractors, 348 elements were inspected in 2018–18.